At ChildCareCRM®, our purpose is to support the growth of early learning centers by using our child care industry knowledge and experience to create software that makes their sales and marketing operations simple.
ChildCareCRM® was founded to provide a comprehensive customer relationship management and marketing system designed specifically for the child care industry. Our web-based software is the product of a combined 75+ years of management software and business consulting experience in the child care industry. We make child care relationship management simpler and more effective by automating communication, enhancing parent engagement, and managing leads to improve enrollment conversion.
We’re a fast-growing organization and we are looking for individuals who value teamwork, are customer-centric, and understand and get excited about doing what it takes to succeed at a fast-paced software company.
If you thrive in a high-energy, entrepreneurial environment, we invite you to share your ideas and excitement with us. This position is located in Irving, Texas. At this time, we are only considering candidates that can commute to the Irving office location.
Primary Purpose and Function:
The CCCRM Sr. Services Specialist will work with our newest customers, ensuring successful configuration of the CRM platform for our Enterprise, Mid-Market, and SMB clients. The Sr. Services Specialist’s primary objective is to ensure product configuration, data importation, and system integrations are setup in an accurate and timely manner. To be successful in this role the Sr/ Services Specialist should have expert level knowledge of the CRM platform including all features that transcend the client base. As a Sr. Services Specialist, you will work closely with the Services Manager as well as Sales to plan, coordinate and execute implementation activities including but not limited to: system creation, reviewing workflows, importing client data, connecting or implementing client website to CRM and acting as the technical consultant when needed. Along with providing accurate and efficient setup, the Sr. Services Specialist will meet both team and personal goals as defined by the Professional Services Manager.
Essential Functions and Responsibilities :
Knowledge and Skill
More than a job
Where you work isn’t just a career decision -- it’s a life decision. We get it. That’s why we want all of our Blocks feel a sense of belonging that comes from feeling supported in all areas of their lives. Everyone has family, friends and interests outside of their careers, so we offer perks and benefits to make work, work better for you.
ChildCareCRM is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ChildCareCRM is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. ChildCareCRM will not tolerate discrimination or harassment based on any of these characteristics. ChildCareCRM encourages applicants of all ages.
Your application was submitted successfully.